Golden Rishta logo in gold on dark background Golden Rishta

Effective Date: September 2025

Privacy Policy — Protecting Your Trust with Elite, Confidential & Discreet Matchmaking Services

Golden Rishta — Where Love Meets Privacy and Trust.

At Golden Rishta, your privacy is the cornerstone of our commitment to delivering discreet, culturally aligned marriage consultancy services. As Pakistan’s premier matrimonial service, we prioritize the confidentiality and security of your sensitive personal and family information. This Privacy Policy outlines how we collect, use, store, protect, and share your data in compliance with applicable laws in Pakistan. By engaging our website (www.goldenrishta.pk) or services, you consent to the practices described herein. If you do not agree, please refrain from providing your information or using our services.

1. Information We Collect

We collect information essential to providing personalized, verified, and culturally aligned matchmaking services. All data is handled with the utmost confidentiality, reflecting our commitment to your trust. The types of information we collect include:

  • Personal Information Provided by You:
    • Contact Details: Name, phone number, email and home address to facilitate communication and consultations.
    • Demographic and Personal Details: Age, gender, marital status, education, profession, income level, and residential city to assess compatibility.
    • Family and Lifestyle Information: Family background, values, traditions, religious beliefs, sect preferences, cultural practices, lifestyle choices, and matchmaking aspirations (e.g., partner preferences, family expectations) to ensure culturally aligned introductions.
    • Verification Data: Documents or references (e.g., CNIC, educational certificates, or family references) to verify identity and background, as permitted by you.
  • Automatically Collected Information:
    • Website Usage Data: IP address, browser type, device information, pages visited, timestamps, and interaction patterns collected via cookies, Google Tag Manager, or similar tools for website analytics and improvement.
    • No Public Profiles: Unlike online platforms, we do not create or store public profiles. All data is processed privately for matchmaking purposes.
  • Sources of Collection: Information is collected directly from you (e.g., via profile submission forms, consultations, phone calls, WhatsApp, or in-person meetings) or automatically through website interactions.

We collect only the information necessary to deliver our services and comply with legal obligations, ensuring minimal intrusion into your privacy.

2. How We Use Your Information

Your information is used exclusively to facilitate our ultra premium marriage consultancy services in a discreet, professional, and culturally sensitive manner. Our uses include:

  • Matchmaking and Consultations: To assess your preferences, conduct family and personality compatibility assessments, and provide personalized introductions and guidance.
  • Verification: To verify backgrounds (e.g., identity, education, family details) using reasonable methods to ensure trust and alignment with your preferences.
  • Communication: To contact you regarding potential matches, service updates, or follow-ups via secure channels (e.g., WhatsApp, email, phone, or in-person meetings).
  • Service Improvement: To analyze aggregated, anonymized website usage data to enhance our website functionality and service quality.
  • Internal Operations: For record-keeping, client management, and compliance with legal or regulatory obligations in Pakistan.
  • No Unrelated Use: We do not use your information for marketing, advertising, or any purpose unrelated to your matchmaking journey unless you provide explicit, separate consent.

3. Sharing and Disclosure of Information

Confidentiality is the foundation of Golden Rishta's services. We do not share your information without your explicit written consent, except in limited, necessary circumstances:

  • With Potential Matches: Only anonymized or client-approved details (e.g., general preferences, non-identifiable family background) are shared during guided introductions, and only after your explicit consent. Full personal details are disclosed only with mutual agreement between parties.
  • Service Providers: We may share limited data with trusted third-party providers (e.g., secure communication platforms, IT services) who assist in delivering our services. These providers are bound by strict confidentiality agreements.
  • Legal Requirements: We may disclose information if required by Pakistani law, court order, or government authority. Such disclosures will be limited to the minimum necessary.
  • No Public Sharing: Your information is never shared publicly, sold, rented, or traded. We do not maintain public profiles or databases accessible beyond our controlled, private matchmaking process.

4. Data Security

We implement robust physical, technical, and administrative safeguards to protect your information in accordance with standards:

  • Encryption and Storage: Data is stored in secure, encrypted databases, and communications (e.g., WhatsApp, email) use industry-standard encryption protocols.
  • Access Controls: Only authorized personnel, bound by strict non-disclosure agreements, have access to your information, limited to what is necessary for matchmaking.
  • Regular Audits: We conduct periodic security reviews and updates to prevent unauthorized access, loss, alteration, or disclosure of your data.
  • Breach Notification: In the unlikely event of a data breach, we will notify affected clients and take immediate steps to mitigate harm.

While we strive to ensure the highest level of security, no system can guarantee absolute protection. To the fullest extent permitted by law, Golden Rishta shall not be liable for any indirect, incidental, or consequential damages arising from a data breach, except where caused by our gross negligence or willful misconduct.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request to view the personal data we hold about you.
  • Correction: Request updates or corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal retention obligations (e.g., for record-keeping or compliance).
  • Restriction of Processing: Request that we limit the use of your data, which may result in termination of services if processing is essential to matchmaking.
  • Withdrawal of Consent: Withdraw consent for data processing at any time, though this may prevent us from continuing services, as outlined in our Terms & Conditions.
  • Data Portability: Request a copy of your data in a structured, commonly used format, where feasible.
  • Cookies Management: Adjust browser settings to control or disable cookies and similar technologies, noting that disabling may affect website functionality.

To exercise these rights, contact our Managing Director at info@goldenrishta.pk or +92 321 0092888. We will respond within the timelines (typically 30 days).

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations:

  • Active Clients: Data is retained during the matchmaking process until a committed proposal or match is achieved (e.g., engagement), unless you request earlier deletion.
  • Inactive Clients: If no match is achieved or you withdraw, data is retained for up to 2 years to facilitate potential re-engagement or comply with legal requirements, then securely deleted or anonymized.
  • Legal Compliance: Certain data (e.g., payment records) may be retained longer as required by Pakistani law (e.g., tax or anti-fraud regulations).

We ensure secure deletion or anonymization of data no longer needed.

7. Children's Privacy

Our services are designed exclusively for adults aged 18 or older (or the legal marriageable age in Pakistan). We do not knowingly collect, process, or store personal information from individuals under 18. If we discover such data, we will promptly delete it and notify relevant parties, as required by law.

8. Limitation of Liability

Golden Rishta shall not be liable for external breaches, international data transfers, or third-party practices beyond its control. All reasonable security and confidentiality measures are maintained within our operational capacity and jurisdiction.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards. Updates will be posted on our website with the revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy. We will notify active clients of material changes via email or other agreed communication channels.

10. Contact Us

Your trust is our priority. For questions, concerns, or to exercise your data rights, please contact our Managing Director:

We are committed to addressing your inquiries promptly and in accordance with standards.

Golden Rishta is honored to safeguard your privacy while guiding you toward meaningful, lifelong rishtas with the highest standards of discretion and professionalism.

This Privacy Policy applies to all visitors, clients, and users of www.goldenrishta.pk .